Managed hosting is an IT provisioning model in which a service
provider leases dedicated servers and associated hardware to a single
customer and manages those systems on the customer's behalf.
In managed hosting, customers can rent equipment such as dedicated
server, storage and network hardware; operating systems; and system
software. The leased equipment serves only that single customer -- or
"tenant" as customers are referred to single-tenancy
architecture. The customer usually has administrative access to the
leased systems yet rarely uses it, instead opting to interact with the
system through a web-based interface.
Features of managed hosting
Management services are a key aspect to what differentiates managed
hosting from other dedicated hosting services. Typically, managed
hosting providers are responsible for hardware and software setup and
configuration, technical support, patch management, system
maintenance, monitoring and updates. Managed hosting providers,
however, may offer a menu of add-on services and/or packages that range
from basic service offerings to pricier bundles of more advanced
services. In most cases, managed hosting services can be customized to
fit a customer's specific business requirements.
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