Peace of mind with annual maintenance contracts that keep your technology running smoothly — priority support, regular updates, and proactive monitoring.
Building great software is only half the battle. Websites need security patches, applications need bug fixes, servers need monitoring, and technology evolves constantly. Without dedicated technical support, small issues become big problems, and outdated systems become security liabilities.
Gosotek's Annual Maintenance Contracts (AMC) provide comprehensive, ongoing technical support for your digital assets. Whether it's your website, web application, mobile app, or server infrastructure, our team provides priority support, scheduled maintenance, proactive monitoring, and regular performance reviews. You get a dedicated point of contact who understands your systems and responds quickly when issues arise — not a generic help desk.
Dedicated support channel with guaranteed response times — critical issues addressed within 2 hours, standard requests within 24 hours. Real engineers, not chatbots, handling your tickets.
Scheduled updates for your CMS, frameworks, plugins, and dependencies. We test updates in staging first, then deploy to production — keeping your technology current without breaking anything.
Monthly allocation of development hours for bug fixes, minor improvements, and adjustments. Issues are prioritized by impact and resolved systematically with proper testing.
Continuous uptime monitoring, page load speed tracking, and error rate analysis. We detect and resolve performance degradation before your users notice or complain.
Immediate deployment of critical security patches and regular vulnerability assessments. We keep your systems hardened against emerging threats and known exploits.
Detailed quarterly health reports covering performance metrics, issues resolved, security status, and recommendations for improvements — keeping you informed about your technology's health.
We audit your current systems, document the technology stack, establish baselines for performance metrics, and set up monitoring tools. You get a dedicated account manager and a clear SLA.
Regular scheduled maintenance — updates, patches, backups, and optimization. Your dedicated team handles tickets, monitors systems, and resolves issues proactively before they impact your business.
Quarterly reviews analyze performance trends, security status, and upcoming technology needs. We recommend improvements and plan ahead so your systems stay modern and competitive.
A named account manager and technical team assigned to your account. People who know your systems, your history, and your business — not a rotating help desk.
Guaranteed SLA response times — 2 hours for critical issues, 24 hours for standard requests. We understand that downtime costs money.
We don't wait for things to break. Continuous monitoring, scheduled maintenance, and regular reviews catch issues early and prevent outages.
Fixed monthly AMC pricing means no surprise bills. Budget your IT maintenance costs accurately and avoid expensive emergency support fees.