Privacy Policy

1. Information We Collect

We collect the following types of information when you interact with our website and services:

• Personal Information: Name, email address, shipping address, phone number, and payment information when you make a purchase, create an account, or contact us.
• Non-Personal Information: Browser type, operating system, and browsing behavior, which we use to improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal information to fulfill and manage your orders, process payments, and arrange delivery.
• To Communicate: We may send you updates regarding your orders, respond to your inquiries, and share promotional materials if you have opted in to receive them.
• To Improve Our Services: We analyze non-personal information to understand how our website is used and to enhance its performance, functionality, and user experience.

3. Information Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• Third-Party Service Providers: We may share information with trusted third parties who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

• Access and Correction: You can access and update your account details at any time through our website.
• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email.
• Contact: For any privacy-related requests or concerns, you can reach us at privacy@gosotek.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Third-Party Links

Our website may contain links to third-party websites and services, including but not limited to Google Analytics and Razorpay. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.